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Support Tickets
Manage and track customer support requests
Support Tickets
Track and manage customer support requests
TKT-001OpenHighShipments
Unable to track shipment SHP-2024-001
The tracking page shows an error when I try to view shipment details.
JSJohn Smith1/15/2024
Assigned to Sarah Johnson
3
2
TKT-002In ProgressMediumFleet
Fleet vehicle maintenance scheduling issue
Cannot schedule maintenance for vehicle VH-2024-045. The system shows conflicting dates.
EDEmily Davis1/14/2024
Assigned to Mike Chen
5
1
TKT-003ResolvedLowReports
Report generation timeout error
Monthly delivery reports are timing out when trying to generate for large date ranges.
DWDavid Wilson1/12/2024
Assigned to Alex Rodriguez
8
TKT-004ClosedHighAccount
User permissions not working correctly
New user cannot access the dashboard despite being assigned the correct role.
LALisa Anderson1/10/2024
Assigned to Sarah Johnson
12
3
TKT-005OpenMediumOrders
Order creation form validation errors
The order creation form shows validation errors even when all required fields are filled.
RBRobert Brown1/15/2024
0
1